• All stone is pre-inspected for shade. Customers must be forewarned that we will not accept any claims or returns due to shade or veining. This is a natural product and variation is both unavoidable and desirable. The natural stone tiles should never be hand selected to better match. Shade variation is a 3 on our 1-4 scale, there is distinct variation in the background color.
  • Stone is rectified and honed leaving a surface that is even but can be slippery in the presence of moisture. Coefficient of friction varies widely from piece to piece.
  • Stone is suitable for residential and light commercial installations.
  • Stone is soft. It chips easily and wears easily. High traffic areas will show evidence of wear, although the color naturally goes all the way through the tile.
  • Stone must be sealed regularly to prevent staining, especially in wet areas. We will not recommend a particular sealer. This is up to the installer.
  • Standard field tiles can be installed with or without a grout joint.
  • Modular patterns (Versailles) should be installed without a grout joint.

The natural stone tiles should never be hand selected to better match.